Privacy Policy

eMCQ is committed to protecting and respecting your privacy. Our Privacy Policy informs you of how we collect and use your personal data, and informs you about your privacy rights. When we refer to “personal data” in this Privacy Policy, we mean information which can identify you as an individual. It is important that you read and understand our Privacy Policy so that you are fully aware of how and why we are using your data. We may collect, use, store and/or transfer different kinds of personal data about you which we have grouped together as follows:

We also collect, use and share “Aggregated Data” (this means statistical or demographic data derived from your personal data). Aggregated Data is not considered personal data in law as this data does not directly or indirectly reveal your identity.

We automatically collect Technical Data about your visits to our Website (including, but not limited to, traffic data, location data, weblogs and other communication data) and the websites and other products and services you access through it. We collect this personal data by using cookies, server logs and other similar technologies.

We may also ask you to complete surveys that we use for marketing research purposes, although you do not have to respond to them. We may ask you questions, from time to time, about how you use the services we provide, other services you would like us to provide in the future and about other things, such as information about your lifestyle.

We will keep a record of whether you have opted out of receiving marketing from us. We will also keep a record of your communication preferences.

Use of Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

Legitimate Interest means using your data as necessary for the commercial interests of our business, allowing us to conduct and manage our business to give you the best possible service and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests.

Comply with a legal or regulatory obligation means using your personal data to the extent necessary for us to comply with a legal or regulatory obligation that we are subject to, or required by law. You can ask us to stop sending you marketing communications at any time by following the opt-out links on any marketing message sent to you, or by contacting us at info@myemcq.com at any time.

If you opt out of receiving marketing communications, we will only send you service-related communications, as necessary.

Disclosure of Personal Data

We may sometimes need to share your personal data with the types of third-party listed below:

Data Security

We have in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality. All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or you have chosen) a customer ID, password(s) or log-ins to allow you to access certain parts of our Website, you are responsible for keeping these confidential. You are responsible for how our services are used from your account and for keeping your account information secret. Please keep this information safe, and do not share it with others. Our Website may, from time to time, contain links to and from the websites of our partner networks, advertisers and others associated with us. If you follow a link to any of these websites, please note that these websites have their own privacy and cookie policies. EMCQ accepts no responsibility or liability for these policies. Please check their individual privacy policies before you send any personal data to these websites.

Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Legal Rights

You have various rights in relation to your personal data- these are set out in detail below. If you wish to exercise any of these rights, please contact us by email at: info@myemcq.com

The following are your legal rights:

Contact

If you have any questions about our Privacy Policy, please contact us at info@myemcq.com

Law Governing Terms and Conditions and Privacy Policy

These Terms and Conditions and Privacy Policy shall be governed by and construed in accordance with the laws of Malaysia. The Courts of Malaysia shall have exclusive jurisdiction to adjudicate any dispute arising under or in connection with this Terms and Conditions and Privacy Policy.